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Teddy & Millie | FAQ
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FAQ

Product Information
What are your necklaces made from?

Teddy&Millie silicone necklaces are made from 100% non-toxic food grade silicone.

This is a durable and environmentally friendly material that is also used to make bottle nipples and dummies.

Our necklaces are BPA, phthalates, PVC, cadmium and lead free and are FDA approved.

Are the beads soft?

All our beads are soft and chewable.

What is the cord made of?

High strength satin cord.

How can I remove the necklace?

The necklace has a safety breakaway clasp so you simply pull to release.

Shipping
How much is shipping?

Please enter your country on checkout and it will calculate the cost for you.

Where do you ship from?

We ship from the UK.

Where do you ship to?

We currently ship to the UK, if you require international delivery please email us at info@teddyandmillie.com

How long will it take until I receive my order?

In most cases you will receive your item between 5-7 working days depending on location.

Do you accept returns?

Due to the nature of the product we don’t accept returns.
We do however offer full refunds if any of our necklaces or bangles arrive damaged, faulty or are not to your satisfaction.

Payment Methods
What payment methods you accept?

We accept all major debit and credit cards.

Is payment safe and secure?

We offer a secure payment gateway and payments are totally safe.

Gift Wrapping
Do you offer a gift-wrapping service?

We certainly do! Please click on the gift packaging icon and we will send you the gift wrap.

This includes a recycled white gift bag, a Teddy&Millie tag, yellow tissue paper and two heart stickers to seal.

Please note there is an additional cost for this service.